FAQ's
Are all the baby products sold on First Baby Care genuine?
Yes. We offer 100% genuine and authentic baby products sourced from trusted brands and authorized suppliers. Every product is carefully selected to ensure safety, quality, and reliability for your little one.
How long does delivery take?
Orders are typically processed within 1–2 business days. Delivery times vary depending on your location, but most orders are delivered within 3–7 business days across India. You'll receive a tracking link once your order has been shipped.
What should I do if I receive a damaged or incorrect product?
If your order arrives damaged, defective, or incorrect, please contact our customer support as soon as possible with your order details and photos of the product. Our team will review your request and arrange a replacement or refund, where applicable.
What types of baby products are available on First Baby Care?
We offer a wide range of premium baby essentials, including infant formula, feeding accessories, diapers, baby skincare products, toys, strollers, maternity essentials, and other trusted baby care products from leading brands.
How can I contact First Baby Care customer support?
You can reach our customer support team through the Contact Us page, email, or WhatsApp. We're happy to assist you with product inquiries, order updates, returns, and any other questions to ensure a smooth shopping experience.